CRS Code of Conduct


If properly enforced, Regulation 80/2009 (CRS Code of Conduct) allows for a real functioning market place in air distribution. It is designed to ensure a neutral display of fares and data provided by airlines as well as preventing abuse by parent carriers. It aims to provide consumers with neutral and non-discriminatory access to fares and schedules.


While the CRS Code of Conduct seems rather technical, this Regulation is highly important for the distribution of air tickets. It is currently under revision. It is necessary to keep transparency and choice for consumers, to allow for effective comparison shopping and prevent dominant players from destroying a functioning market place.  Besides a proper enforcement, it is important to

  • Enlarge the scope to include new sources, content providers and platforms that have emerged and that offer similar technical solutions as a CRS
  • Prevent channel discrimination
  • Preserve full content


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