Communications
09/09/2026 ECTAA calls for a Passenger Package that delivers real choice for consumers
Following the European Commission’s adoption of the Passenger Package in May, ECTAA has set out four priorities to ensure the proposals deliver what European travellers need: more choice, genuine transparency, easier comparison and better access to rail and multimodal journeys.
ECTAA supports the Package’s ambition to make rail and multimodal travel easier to find, compare and book. Independent travel intermediaries – travel agents, tour operators, online travel agencies, ticketing platforms and other distributors – are essential to achieving this. But to deliver on these ambitions, travel intermediaries need the right conditions.
Following the European Commission’s adoption of the Passenger Package in May, ECTAA has set out four priorities to ensure the proposals deliver what European travellers need: more choice, genuine transparency, easier comparison and better access to rail and multimodal journeys.
ECTAA supports the Package’s ambition to make rail and multimodal travel easier to find, compare and book. Independent travel intermediaries – travel agents, tour operators, online travel agencies, ticketing platforms and other distributors – are essential to achieving this. But to deliver on these ambitions, travel intermediaries need the right conditions.
07/09/2026 ECTAA position on the Passenger Package
Independent travel intermediaries are the backbone of a competitive transport and travel marketplace, resulting in choice and attractive prices for consumers. They are not merely resale channels. They perform a pro-competitive function by enabling consumers to compare transport products across brands, modes, fare families, ancillary combinations and servicing conditions in one place, including in cross-border and multimodal journeys that single operators have limited incentives to optimize. Access to comprehensive transport content is a necessary foundation and independent intermediaries cannot compete effectively without it.
