ECTAA's Publications

Latest Press Releases 


01/10/19 A new Secretary General for the European Travel Agents’ and Tour Operators’ Association
ECTAA is pleased to announce the new Secretary General, Eric Drésin. In this role, Drésin will lead a well-established organisation representing the distribution part of the European travel industry. “We are absolutely delighted to welcome Eric Drésin to ECTAA. His longstanding experience in European affairs and as association manager will be a crucial asset for our organisation” said Pawel Niewiadomski, ECTAA President.

30/09/2019 Improving knowledge of holidaymakers’ rights
The failure of the Thomas Cook Group last week was of unheard magnitude in the industry over the last 30 years. All the attention is still currently directed towards bringing back holidaymakers stranded abroad. Despite the very large number of travellers concerned, the guarantee system established in accordance with the Package Travel Directive is proving to be efficient.                                           

Recent Position Papers 

06/05/2019 ECTAA’S Position regarding the Directive on representative actions for the protection of the collective interests of consumers
ECTAA considers that the directive proposal does not provide sufficient safeguards to prevent abusive claims and will create an unbalanced environment where the right of the defence is clearly ignored. It is therefore of outmost importance that safeguards are in place to guarantee the right of defence and prevent abuses from claims management companies

19/06/2017 Open letter to European Commissioner fo Transport
Airlines' surcharges and other discrimination against neutral independent distribution theaten transparency and consumer choice.


2018 GDPR Frequently asked questions 
These FAQs are intended to provide a general guide to the GDPR for Travel Agents and Tour Operators and cannot be treated as definitive advice on specific circumstances. The supervisory authorities in each Member State can be approached for more detailed guidance on the specific requirements in each jurisdiction

The 2019 ECTAA Digest: EU Legislation & the Travel Trade 
 Over 160 pages long, this document offers an up-to-date overview of the adopted or proposed legislation and the different initiatives and  programmes impacting on tourism. The issues presented range from general horizontal industry questions such as the development of electronic  commerce to very specific travel trade problems, such as the implementation of the Package Travel Directive with regards to tour operators' financial  guarantee in the case of bankruptcy.

January 2018: ECTAA's Annual Activity report 2017 

24/10/2017 Study on airline distribution costs  
Examination of direct versus indirect distribution costs for airlines 

11/10/2017 Study on the impact of Airline Consolidation on Consumer Choice 
The role on indirect distribution channels in ensuring price transparency and promoting competition 

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