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ECTAA is the Group of national travel agents’ and tour operators’ associations within the EU. It actively cooperates with European Union institutions and international organizations to ensure that their interests and special requirements are taken into consideration.

ECTAA was founded in 1961 at Bad Kreuznach (Federal Republic of Germany) by the national associations of travel agents and tour operators of the 6 founding Member States of the Common Market. Other national associations joined ECTAA with the successive enlargements of the European Union.

ECTAA now represents the national associations of travel agents and tour operators of 27 EU Member States, as well Switzerland and Norway, and 4 international Members .

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Latest press releases

10/10/19 36 Airline failures in 2 years – hundreds of thousands of passengers stranded
The French airline Aigle Azur is the latest in the list of airlines that have ceased operations, leaving more than 13.000 passengers stranded and thousands of passengers who bought tickets that are now valueless. This highlights once again the lack of adequate consumer protection against airline failures.

03/06/2019 The European Travel Agents’ and Tour Operators’ Association is meeting for the first time in Łódź, Poland
ECTAA has been invited by the City of Łódź and the Łódź Tourism Authority to hold it semi-annual meeting in Łódź. This is the first time that ECTAA meets there. A delegation of more than 40 CEOs and Presidents of travel agents and travel agents’ associations will come to Łódź to discuss market and policy developments impacting on the travel trade.

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Position Papers
06/05/2019 ECTAA’S Position regarding the Directive on representative actions for the protection of the collective interests of consumers
ECTAA considers that the directive proposal does not provide sufficient safeguards to prevent abusive claims and will create an unbalanced environment where the right of the defence is clearly ignored. It is therefore of outmost importance that safeguards are in place to guarantee the right of defence and prevent abuses from claims management companies

19/06/2017 Open letter to the European Commissioner for Transport
Airlines' surcharges and other discrimination against neutral independent distribution theaten transparency and consumer choice.
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Partnership opportunities
Partnerships in European Tourism
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